The MIT Museum will accept returned merchandise mailed to us within 60 days of purchase. The product and its packaging must be in its original unused condition, unless there is a manufacturer’s defect.
Send your return to:
MIT Museum Store
314 Main Street
Cambridge, MA 02142
Attention: Store Returns
Please include a copy of your receipt and your order number in the package, along with your preferred phone number and e-mail address so that we are able to contact you if necessary.
The MIT Museum Store ships within the United States via US Postal Service. We do not ship internationally at this time. Orders are normally shipped the next business day.
$11.95 flat-rate shipping applies to orders up to $50. $15 flat-rate shipping applies to orders over $50 and up to $95. Orders over $95 qualify for free standard shipping.
For any questions regarding shipping or returns, please contact us at firstname.lastname@example.org or 617-253-1335. We are available 9am- 5pm, Monday-Friday, excluding major holidays. We will do our best to respond to your inquiry the same business day.